How is Root actually different from ChatGPT?+
ChatGPT opens a blank chat every time and gives you the answer. Root saves the moment you got stuck, works out why the explanation didn't land, and re-teaches it differently next time. It builds a profile of how your brain learns, so every session starts ahead of the last instead of from scratch.
Which subjects and exam boards does Root support?+
Maths, sciences (physics, chemistry, biology), English, humanities (history, geography, business, economics), languages, and computer science. Root supports the major UK and US frameworks — GCSE, IGCSE, A-Level, IB MYP, IB DP, AP, and US Common Core — and adapts question style to whichever you're sitting.
What grade levels is Root for?+
Root is built for secondary school students — grades 6 through 12 (Years 7–13 in UK terms). Younger than that and you usually don't need a tutor; older than that and the syllabus gets too specialised for any one tool.
Does it work on my phone?+
Yes. Root is a web app — open it in any phone browser, no install needed. You can also have answers read out loud if you’d rather listen. Most students study on their phone.
Does Root have streaks or rewards?+
Yes, quietly. Root tracks a weekly study streak and grows a tree on your dashboard as you master topics — it's there to keep you consistent, not to turn studying into a game. No pop-ups mid-session, no noise.
Will my parents see what I'm studying?+
No, by default. Your account is private. If you want them to see progress, you can share a weekly summary from Settings — but nothing is shared automatically.
Can parents track progress?+
Optionally. Each student account can email a weekly progress summary (units worked on, mastery levels, areas still developing) to a parent address — student decides whether to enable it. No surveillance dashboard, no scary keyword alerts.
Do I need to pay to try it?+
No. The free plan gets you 60 messages a week, plus two practice papers — enough to find out if it clicks for you. No card needed to start.
Can I cancel anytime?+
Yes — one click in your billing portal. You keep access until the end of the period you've already paid for. No cancellation fees, no questions.
Is my work private?+
Your sessions stay tied to your account only. You can download all your data as a file or delete your account completely from Settings at any time. Stripe-secured payments; we never see your card.